Frequently Asked Questions
Every Westminster Effects pedal is made by one guy out of his home office in Lyman, South Carolina, located in the Upstate right between Greenville and Spartanburg. My goal is provide high quality guitar effects at reasonable prices for everyone, but particularly to the worship leading community.
I love custom builds, and I do believe my prices and quality are among the best in the industry. If you want me to build a one off, email me at email@example.com and use “Custom” as the first word in the subject line.
I’m only human, so I’m bound to screw up a pedal or two, but I also stand by my build quality. Every Westminster Effects pedal carries a limited lifetime warranty, so as long as this company exists, I’ll fix any errors in functionality at no cost (minus shipping, of course).
Broken knobs, pots and jacks are not covered, because these aren’t meant to be stomped on via you jumping off your half stack. I will, however, repair these for a small, reasonable fee. Additionally, any attempted modification to the circuit will void the warranty, just like running any pedal at higher than recommended voltages will void it.
If you need your pedal repaired, email firstname.lastname@example.org.
We typically don’t accept returns or trade-ins of our own products. Extenuating circumstances may rarely prompt it, but our goal is to fulfill every order in a timely manner and make sure everyone’s happy.
Note: Custom orders are not eligible for refunds.
Every Westminster Effects pedal runs on a standard DC adapter with a negative ground. It seems industry standard to recommend an isolated power supply, and those are great, but you should be able to use these in nonisolated environments with minimal problems. Many pedals will also accept up to 18V, but check the specific product pages, because using power above the approved rating will both fry your pedal and void the warranty. Additionally, Westminster Effects don’t include any battery adapters.
Churches and Seminaries
Yes, we will ship internationally. Please understand, however, that this junk takes a while to ship and can get caught up in customs, because governments.
Also, tariffs are legalized theft, but I can’t in good conscience claim something as half the item cost. I’ll be as generous as possible while rendering to Caesar what is Caesar’s (even if he is a jerk).
You’ve opened up the pedal I built and found some logo of a dude with crazy hair and glasses. What gives? Most of my circuit boards are designed by Kyle at delyk PCB. (http://pcb.delyk.com/) If you’re a DIY type, his stuff is pretty killer, which is exactly why I’ve partnered with him to design so much stuff.